Job Introduction
As we continue our mission to make people and nature happy through reinventing chocolate, we’re looking for a Packing Development Coordinator to join our New Product Introduction Team on a permanent basis.
As Packing Development Coordinator, you will play a key role in bringing new products to life and ensuring every first production run is delivered right first time.
Working closely with the Product Development teams, you will conduct transit testing, create detailed packing specifications and support in producing Gold Seal samples to guarantee quality, consistency and customer satisfaction from launch onwards.
As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
The on-site location for this role is predominantly at our Distribution Centre ‘Alpha’, in St. Neots, Cambridgeshire. There will also be occasional travel as required to our Factory ‘Hadley Park’ in Huntingdon, Cambridgeshire so flexibility will be required.
What you’ll be doing….
- To establish the packaging requirements for all products (HC/ Global/ Wholesale/ 3rd party)
- Add relevant information on to Apollo product database (Routings & Volumetrics) for new products.
- To generate the packing specifications for all products (HC/ Global/ Wholesale/ 3rd Party) with a high level of accuracy and attention to detail.
- Proactively work with the Material Control Team to ensure gold seal timings can be achieved by ensuring all relevant items are available at the right time.
- Create gold seal samples for Production Team’s reference.
- Work collaboratively with key stakeholders to ensure packing specs and gold seals are signed off before 1st production runs.
- Conduct product transit tests that cover online, wholesale and retail distribution.
- Generate detailed transit test reports post testing.
- Continuous improvement- To establish opportunities to improve systems, processes and margins.
- To ensure relevant tasks are completed in line with the critical path of development projects and drive escalation to the Line Manager / Project Manager if required.
- Support the other functions of Product Solutions as and when required.
- Support to operations in DRMs.
Who you are…
Essential
- Excellent communication skills – strong verbal and written English.
- Demonstrable experience using MS Word, Excel and Access at an intermediate level.
- Ability to develop and analyse packaging formats.
- Ability to work on own initiative.
Desirable
- Experience within a Packing Development role.
Who are we?
We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.
A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we’re market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.
To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html