Job Introduction
As we continue our mission to make people happy through chocolate, we’re looking for a Security Analyst to join our IT team on a permanent basis.
Reporting to the Infrastructure and Security Manager, you’ll play a key role in protecting Hotel Chocolat’s IT systems and data. This is an excellent opportunity for someone with a foundation in IT security who wants to expand their skills in a supportive, growing security function. With clear progression opportunities, this role is ideal for a motivated team player who is eager to build a career in cyber security.
As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
Here at Hotel Chocolat, we've adopted hybrid working. This means you’ll join us on site for three days a week, and for the other two days – you can work from wherever you like!
What you’ll be doing…
Monitoring security alerts, logs, and reports to detect potential threats
Assisting in investigating and responding to incidents, escalating when required
Supporting vulnerability assessments and remediation activities
Helping ensure compliance with security policies and standards, including UK GDPR and Cyber Essentials Plus
Supporting security awareness training across the business
Keeping up to date with emerging threats and sharing intelligence with the team
Assisting in managing access controls and permissions
Working with security tools and technologies to strengthen defences
Supporting management of the Proofpoint Secure Email Gateway (SEG) to combat phishing, spam, and malware
Who you are…
Proactive, with strong problem-solving and analytical skills
Organised and detail-focused, with a professional approach to sensitive data
A clear communicator, able to explain technical issues simply
Collaborative, but confident working independently
Eager to learn and develop your expertise in cyber security
Essential:
Basic knowledge of cyber security principles and best practices
Understanding of network security, access management, and common threats
Some experience with security monitoring tools (antivirus, firewalls, SIEM, etc.)
Familiarity with email security solutions, ideally Proofpoint SEG
Strong communication and analytical skills
Desirable:
Previous IT support or security-related experience
Interest in achieving security certifications (e.g. CompTIA Security+, Microsoft Security Fundamentals)
Familiarity with Microsoft 365 and Azure security tools
Knowledge of Cyber Essentials Plus requirements
Who are we?
We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.
A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we’re market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.
To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html