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Hygiene Operative - Packing

Job Introduction

As we continue our mission to make people and nature happy through reinventing chocolate, we’re looking for a Hygiene Operative - Packing to join our Hygiene Team on a permanent basis. 

As a Hygiene Operative within our packing facility, you will play a vital role in maintaining the highest standards of food safety and cleanliness. 

You will proactively follow cleaning schedules and tasks as directed by the Hygiene Team Leaders, taking full ownership and accountability for the hygiene standards within your designated area. Working in a methodical, step-by-step manner, you will deliver right-first time cleaning every shift, ensuring all processes are completed in line with defined and trained food-safe parameters.

Shift Pattern: operating on a rotating weekly shift pattern of 6am – 2pm and 2pm – 10pm.

As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia. 

The on-site location for this role is at our Distribution Centre ‘Alpha’, in St. Neots, Cambridgeshire. Whether it’s a bustling event, online order or keeping our store shelves fully stocked, our team at Alpha provide the support network that makes this happen.

Alpha is just off the A1 (Wyboston Interchange) and 3.4 miles from St Neots train station. With free parking on site.

What you’ll be doing….

  • All Cleaning & Hygiene deep cleaning as determined by the “Hygiene Schedule”/ Periodic tasking and associated tasking within the delivery of food safe cleaning processes to the business.
  • Disassembly / Reassembly of equipment in a trained, methodical & professional manner as per CIC training delivered.
  • To deliver right first-time cleaning process against defined & trained parameters each & every shift in a methodical step by step process.
  • Take ownership for the food safe cleaning delivery of your area, to own that area and be accountable for it.
  • Follow cleaning schedules and cleaning tasks as directed by the Hygiene Technicians. Hygiene Team Manager & Hygiene Manager.
  • Maintaining and improving cleaning standards within each business zone on a shift-by-shift basis.
  • Ensuring adherence to all site technical policies & operating practices.
  • Ensuring adherence to all site Health & Safety policies & operating practices.
  • Chemical handling as always trained in a safe & professional manner.


Who you are…

Skills and Experience 

  • Good verbal and written English.
  • Experience within a food manufacturing environment.
  • Experience of working within a Hygiene Team desirable.
  • Experience of handling chemicals.
  • Ability to use own initiative within procedural parameters.


Who are we?

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. 

Now, we’re market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

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